Excerpt: 'Relative to a healthy person, an employee in poor health is more likely to be absent from work and less productive when he or she is at work,' .... A recent study suggests that these indirect costs of poor health may actually exceed direct medical costs. [To read the 22 page 'How to Present the Business Case for Healthcare Quality to Employers.' go to http://knowledge.wharton.upenn.edu/papers/1303.pdf.]  MORE >>