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Do Health Care Report Cards Tell Consumers Anything They Don't Already Know?
National Bureau of Economic Research [NBER] 
June 23, 2005
Excerpt: The use of government-mandated report cards to diminish uncertainty about the quality of various products and services is widespread. However, report cards will have little effect if they simply confirm consumers' prior beliefs. Moreover, documented 'responses' to report cards may reflect learning about quality that would have occurred in their absence.
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