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NCQA Publishes Case Studies of Quality Improvements to Managed Care Plans
National Committee for Quality Assurance [NCQA] 
Nov. 13, 2002
Excerpt: We believe that the Quality Profiles website will be a useful resource for examples of quality initiatives that serve as models for organizations facing similar challenges. These case studies (profiles) illustrate the principles of quality improvement and reflect the standards each plan applied at the time of their initiative.
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