We have a client who has turned in a reimbursement request for some claims. She sent in cancelled checks as the documentation showing she had the work done. I wrote her and told her that we cannont accept cancelled checks and she needed to submit the actual doctor bills or the EOB's she receives from us. She called and said she had filed for bankruptcy and did not have any of the bills. We are at the end of our run-out period and I still have not received anything from her. (These were for 1999 claims.) Does filing for bankruptcy have anything to do with reimbursing her for these claims? Or do they get paid for her because she filed for bankruptcy?

Bankruptcy has nothing to do with this. IF under the terms of your FSA she has to present receipts that clearly show the services, and she hasn't done this, you don't have to pay her and she loses out.