We currently use Relius for both Daily Val and balance forward plans. On the dv side, with the vru, online access and other features of Relius, our IT consultants have continuously told us that it is a very complex system requiring "more than the usual" amount of resources. That is, compared to a company that is running say, Datair, it is more involved. So, our IT expense is 2-3x more than it would be if we WEREN'T running Relius.
Are there any Relius users out there that outsource their IT and would be willing to share the name of their company? We'd like to rfp our IT to see how it compares and if we should consider other options.
Or, perhaps you can just indicate the number of hours on average, IT spends maintaining your system to help me gauge if our IT hours are in line.
thanks for any information you can provide.
bill