Hello,

I work for a contact lens retailer that is looking to accept payments from Credit Cards issued for Flex Account and HSAs. Currently, these cards get declined when customers try to order with them since I am assuming my business is not recognized as a health service/product provider.

What I would like to know is how my business can be recognized as a health/medical product provider so we can accept payment from these cards. Do we have to register with the companies providing these accounts, or the government? How do they usually verify we are in the business of providing medical products?(contact lenses)

Any help you could give me would be much appreciated. Thank you.