Im having trouble running eligibility on a rehire: Participant was a rehire on 4/19/2010. Original Hire Date was 12/1/95..The Part was deleted from Relius in previous year because he had zero balance. The system is giving him a status date of 12/31/2007. The error message Im getting is Prior year set to ineligble, fails service requirement. If correct, rerun eligibility with estimated Prior entry or update manually. I tried to rerun and update manually but I keep on getting error messages.
Does anybody know how to correct problem? Eligibilty to defer is 3 months from hire in initial year.

if person has an entry date, then it makes no sense for plan status to be ineligible (well, stopping short of someone becoming ineligible for some other reason)
I would expect plan status to say Inactive, the reason is Employment status. changing those should be sufficient
This is pretty common on takeover cases, the system sets former terminated people to ineligible.